Importance of Communication
kindly play following video for visual presentation on the topic:
Communication is a transference
of a message from a sender to receiver.
We have established that communication is about passing
information from one side to other side. We communicate almost every moment in
our daily lives. From waking up to going to sleep we pass through hundreds of cycles
of communications. By now we must understand that without communication our interactions
with each other would not be possible. In an organisation, communication plays
important role. It makes the daily routine of an organisation possible. Any organisation
would follow certain chains in communications and would achieve better. Here is
how communication becomes important in any organisation:
1) Basis for coordination/action
Communication
is necessary to pass information. In organisation passing information becomes
primary work as modern office work are based on information. For example, a
clerk will need to have necessary documents stating rules of office by someone
at higher position. This will enable him to follow his work properly. Also,
information regarding work needs to be spread out within an organisation. Only through
communication such spreading of information is possible. So we can say that
communication is he base for any action that happens within an organisation.
2) Decision making
Organisations
works on and for decisions. Like a corporate office may need to make a decision
on how to deal a purchase or it has to hire professionals for specific
positions. They will have to make a plan and arrive at a mutual decision on how
they will proceed. For this various authorities within organisation need to get
together and communicate with other. This will enable them to know other’s
perspective and make a decision that would prove beneficiary to the
organisation.
3) Planning
Planning
is essential in any organisation. It helps to create a long lasting purpose. It
helps them make necessary changes according to goal of organisation. It enables
better production and sales. For this various departments/teams/people within
an organisation needs to relay information to each other and follow orders
accordingly. Communication helps in spreading such planning information.
4) Leadership
A leader
needs to have good communication skills. The reason for that is his or her
position. He/she becomes central to the subordinates below him/her. That is why
a leader need to have proper skills required to communicate with variety of
people. He also need to understand underlying meanings in the messages. So,
without communication a leader may not
be proven efficient.
5) Boosts morale of employees
Communication
is also an interaction of ideas or emotion. As employees are human, work may put
them through stress. Failure in meeting targets also create disappointment in
employees. Misuse of power by authorities may result in frustration. In short,
a human employee needs to get refreshed from time to time. As communication is
interaction, it helps an employee to get motivation from other employees or
superior and communication can be said to help in boosting his or her morale
for good work.
As the above points elaborate, communication is necessary for
any organisation. It is important as it helps in decision making and planning. It
holds key to make organisation and it leadership better. We can say
communication is inevitable.
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